ServiceLink has streamlined the title and closing process, thanks to EXOS® Title and EXOS® Close. These advanced technologies bring incomparable speed and convenience to the distributed retail market. Beyond technology, ServiceLink has relationship-building tools in place to help make the borrower experience turnkey by delivering a white-glove experience supported by our industry-leading signing agent panels.

Finding the right provider for your branch and team’s needs can be difficult, as there is a lot to consider. Here are the things you should look for:

Ability to lend outside of a local footprint

For companies licensed in multiple states, ServiceLink’s nationwide reach offers the convenience of keeping one consistent team, no matter what state the file is located. Knowing the nuances of specific states and counties helps to expedite the tile and close process.

We also work to match the needs of each specific branch by offering a customizable workflow. We have consistent teams with expert knowledge of each specific financial institution with the ability to monitor every single file in the process, keeping the mortgage on track and quick to close “As a national provider, we’re still able to provide a local feel,” explains Antonio Little, vice president, national sales manager with ServiceLink.

Access to fees 24/7

When potential borrowers are shopping around for rates, loan officers can access ServiceLink’s fees no matter what state they are located. ServiceLink’s rate calculator allows loan officers to instantly generate rates, speeding up the process as many other title providers can take hours to provide rates. Because of our model, ServiceLink can provide very competitive industry rates – so lenders and their borrowers can save on costs and on time. According to Little, “The speed we’re able to offer in the industry is unheard of. The goal is to get our clients and their borrowers from application to the closing table as quickly as possible.”

Transparency throughout the title and closing process

Loan officers and branch managers know that the closing process is an opportunity to provide the borrower with a positive impression to boost consumer loyalty. ServiceLink’s team is dedicated to keeping their lender partners informed throughout the entire process, so they don’t need to have their hands on every stage. Our client teams offer extended hours of coverage to meet the needs of distributed retail clients. “Our level of transparency and the amount of high-touch, proactive communication that we provide is like no other,” says Little. “Transparency is key for us. What we’ve done is built technology and milestone notifications within that technology that keep all parties informed – the lender, the borrower and us as the title provider. Everyone is aware of what is going on through the entire process of the transaction.”

Expansive network

ServiceLink boasts a large national network of experienced notaries and has relationships with attorneys in states where required. That means, we have the team in place to get loans to the closing table, even during periods of high volume. Thanks to our mobile notaries, we can conduct a signing at any place, any time, enabling us to provide a quicker process.

ServiceLink’s industry-leading title process produces title commitments and clears files to close faster. With ServiceLink’s EXOS Title, we produce a title commitment and clear-to-close certificate within 1 business day on most refinance transactions.

eClosing options

The demand for eClosing options continues to increase. ServiceLink offers alternatives to traditional in-person closings in all 50 states. With the industry’s largest RON-certified panel, ServiceLink is ready to meet loan officers’ and their clients at their digital comfort level. Little says, “Our technology gets everyone to closing faster, plus it allows lenders to build strong relationships with their borrowers as the experience is easy and seamless.” Learn more about our closing solutions.

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